Managed IT Solutions

Complete automated real-time monitoring and alerting of your computers and network devices

Your Full-Time IT Department at a Fraction of the Cost

Our Managed IT Solution Plan provides comprehensive monitoring, maintenance, and support for your entire IT infrastructure. We become your virtual IT department, ensuring your systems run smoothly and efficiently while you focus on your core business.

With our proactive approach, we identify and resolve potential issues before they impact your business operations, minimizing downtime and maximizing productivity.

24/7 Monitoring

Continuous monitoring of your servers, workstations, and network devices to ensure optimal performance.

Proactive Maintenance

Regular updates, patches, and preventative maintenance to keep your systems secure and running efficiently.

Responsive Support

Quick resolution of issues through remote support and on-site visits when necessary.

Performance Optimization

Continuous improvement of your IT infrastructure to enhance performance and user experience.

Managed IT Solutions

How Our Managed IT Solutions Work

A systematic approach to keeping your IT infrastructure running smoothly

Initial Assessment

We conduct a comprehensive audit of your current IT infrastructure to identify strengths, weaknesses, and opportunities for improvement.

Implementation

We deploy our monitoring and management tools across your network, ensuring all systems are properly configured and secured.

Proactive Monitoring

Our systems continuously monitor your IT infrastructure, alerting us to potential issues before they impact your business.

Regular Maintenance

We perform scheduled maintenance tasks, including updates, patches, and system optimizations during off-hours to minimize disruption.

Ongoing Support

Our team provides responsive support for any issues that arise, with both remote and on-site options available.

Regular Reviews

We conduct quarterly reviews of your IT infrastructure, providing reports and recommendations for continuous improvement.

Our Managed IT Solution Plans

Tailored solutions to meet your business needs

Bronze Plan

For small businesses with up to 5 devices

  • 24/7 Monitoring
  • Remote Support
  • Security Updates
  • Antivirus Management
  • Monthly Reporting
  • On-site Support
  • Backup Management
  • Strategic IT Planning

Gold Plan

For established businesses with up to 30 devices

  • 24/7 Monitoring
  • Remote Support
  • Security Updates
  • Antivirus Management
  • Weekly Reporting
  • Monthly On-site Support
  • Backup Management
  • Strategic IT Planning

Need a Custom Solution?

We can create a tailored plan specific to your business requirements.

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Frequently Asked Questions

Common questions about our Managed IT Solutions

What is included in your Managed IT Solutions?

Our Managed IT Solutions include 24/7 monitoring of your IT infrastructure, proactive maintenance, security updates, remote and on-site support, backup management, and strategic IT planning depending on your chosen plan.

How does 24/7 monitoring work?

We deploy specialized monitoring software on your servers, workstations, and network devices that continuously checks system health, performance metrics, and security status. Our systems alert us to potential issues before they impact your business, allowing for proactive resolution.

Do I need to replace my current IT staff?

Not necessarily. Our Managed IT Solutions can complement your existing IT staff, handling routine maintenance and monitoring tasks while allowing your internal team to focus on strategic initiatives. We can also provide complete IT department services if you don't have internal IT staff.

How quickly do you respond to issues?

Our response times depend on the severity of the issue. Critical issues affecting business operations receive immediate attention, typically within 15-30 minutes. Non-critical issues are addressed within 2-4 hours during business hours.

Can you support both Windows and Mac environments?

Yes, our Managed IT Solutions support both Windows, as well as various server platforms including Windows Server, Linux, and cloud-based solutions like Microsoft Azure and AWS.

Is there a long-term contract requirement?

Our standard plans are based on 12-month agreements to ensure we can properly implement and optimize your IT infrastructure. However, we do offer flexible options for businesses with specific needs. Contact us to discuss your requirements.

Stop Paying for Downtime – Invest in Uptime

Contact us today to learn how our Managed IT Solutions can help your business thrive.